Shipping Service
Standard shipping will take 1-2 days to post. Next day will be posted on the same day if ordered before 6pm monday to friday. If ordered after this they will be posted the day after. Please note this is not guaranteed & delays can occur!
Saturday post - If you place your order before 12pm it will be posted the same day.
Sunday post - No post due to Royal Mail being closed.
Bank Holidays - No post due to Royal Mail being closed.
As our Royal Mail service is tracked we can see exactly where the driver is and where the parcel was delivered. They also take a photo of where the parcel was delivered therefore we cannot accept claims for misdelivery or missing parcels. Any parcels left in a safe place or with a neighbour we are unable to accept responsibility for if the parcel is stolen and therefore will not send a replacment. In the event your parcel does go missing or gets lost in transit please contact us we will try our best to resolve this. We will then raise a claim with Royal Mail which can take 10 working days until a decsion is reached however we will ensure you are kept up to date. Any faulty or damaged products must be reported to us within 48 hours of delivery and photographic evidence must be supplied. Any reports out of this time period will not be accepted.